Maximizing Efficiency with Crisp in Your Business
At Bigbuda Inc, we have been offering since 2010 complete web design solutions, web development, security, hosting, support, optimization and ongoing maintenance. Our experience of more than 15 years has allowed us to test various tools and platforms to automate processes, respond to support requests and generate new leads efficiently. Today, we want to share our experience with Crisp (https://crisp.chat/), a chat tool that has revolutionized the way we interact with our customers and optimize our services.
Our Journey with Chat Tools
Over the years, we have used multiple chat platforms such as Intercom, LiveChat, Zendesk, and others. Each of these tools has provided something valuable, but we have also faced significant challenges, especially in terms of cost and performance. Intercom, for example, although robust and functional, involved a monthly expense of more than $1,200 for a team of 10 people. This led us to explore more efficient and cheaper alternatives without sacrificing service quality.
The Revolution with Crisp
Since implementing Crisp, we have experienced a significant transformation in our daily operation. Not only does Crisp offer exceptional and fast customer support, but it's also extremely affordable. Before, with Intercom, we paid more than 1,200 dollars a month for a team of 10 people. Now, with Crisp, for just $95 per month, we can have up to 20 people using the system with the same functions and capabilities. This cost reduction has improved our operational efficiency without compromising service quality.
Impact on SEO and Site Performance
One of the critical aspects we consider when choosing a chat tool is the loading of the script on our websites. It is vital that the implementation of any new technology does not negatively affect the load time of our pages, as this can harm our SEO and web positioning. With Crisp, we've seen smooth integration and a minimal load on site performance, helping to keep our sites optimized and fast. A well-optimized site is key to ranking first in search engines, especially Google.
Crisp Featured Features
Crisp stands out for its multiple features that facilitate and improve communication with our customers: It allows meaningful interactions on our website, facilitates automated conversations, improves the knowledge of our leads and customers, facilitates collaborative work, optimizes our customer support efficiently, increases engagement by sending emails and in-app messages, provides instant answers to our customers and monitors our system and alerts users when something happens problem.
Conclusion
Our experience with Crisp has been extremely positive. The combination of exceptional support, affordable cost, and minimal impact on site performance has made this tool an ideal choice for Bigbuda Inc. We will continue to use Crisp to ensure that our customers receive the best possible service, while optimizing our resources and maintaining our standards of excellence.
If you're looking for an efficient, affordable chat tool with quality support, we recommend considering Crisp. At Bigbuda Inc, we continue to explore and adopt the best technologies to offer you innovative solutions that boost your presence and success in the digital world. Maximizing efficiency with Crisp in your business.
